Hampers Across Melbourne Reviews
Unfiltered Customer Reviews and Testimonials
All of the reviews on this page are from customers who have brought a Hampers Across Melbourne Hamper and given us permission to use their review, in the interests of helping you decide whether we're the right hamper company for you!
These reviews are unfiltered, which means we don't pick and choose the good vs bad!
We love receiving feedback. The good reviews make us feel great and ensure we're on the right track, the not so great ones offer us an opportunity to put things right and learn how we can do things better!
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youre great ill always use you when I need to sent a hamper gift
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We were so happy that we were able to receive the hamper on the same day as it was a last minute present. The hamper was beautifully presented and perfect for what we needed it for!
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Thank you for redeluvering as she was away the first time. My apologies for the inconvenience
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Fantastic experience- will definitely use your company again.
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Great, quick and made the delivery to an outer suburb/country home and followed all the delivery requests. Thank you.
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The speediness of delivery was amazing, and I liked the different options for different scenarios. My friend was at a low point and it really cheered her up. Thank you.
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Fast and efficient! Paid extra for delivery before 12pm and arrived well before then and I was notified with an email soon as it was delivered!! Will most defiantly be buying more hampers and recommending friends and family Thank you!!
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The only people I will order hamper from in future! Fantastic service and brilliant hampers.
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The customer service/support was second to none - much appreciated.
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I appreciated being notified when the parcel was delivered.
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Thank you very much!
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My son was very pleased with his gift and it was delivered on time. Thank you
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Great customer service when my recipient moved locations! Thanks for your friendliness and help
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I want to “build my own” hamper. Please make an option for this. Please. Please.
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Apparently the item failed to have a note or name attached to the gift. I heard through a third party that my friend was trying to establish who the gift was from.
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The express delivery option was perfect for my last minute present idea.
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This was a perfect gift delivered in perfect time. Thank you.
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Best part......you sent me an email to tell me when my hamper had been delivered, so I was not left wondering. And it what delivered in around 3 to 4 hours. Excellent service, thank you.
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Great service! My partner loved the hamper!
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The package was delivered on time and looked very classy. The receiver was very impressed.
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A great service with lovely high quality items. I would love the option of a "create your own" hamper or the option to choose between a couple of items or flavours in some of the hampers to be able to get it exactly suited to the person I was sending it to. Loved the same day delivery - incredibly convenient. The hamper was very well received! Thank you x
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The hampers were amazing value for money which was what made me pick this company. However, if it's too good to be true. It usually is. I had problems with delivery as I ordered alcohol. I understand that it can not be left at a unattended premises least an underaged person gets a hold of it. But there needs to be a better way to deliver these parcels. If it was a surprise - which it was it. The surprise was ruined by the fact. That in firstly it wasn't delivered, then I had to ring both the company and the person receiving it to where it was. This happened for two days. On the third day I rang the company and again the receiver to ensure both had details of the delivery. Surprise ruined. The company assured me yes it would be delivered. It would be on the truck at 12pm. The company rang the receiver and told her that, they would be there about 2-3pm. On the third day after I had ordered the gift and paid twice for delivery it arrived at 1pm. - Which is neither the time I was told nor the person who was receiving the gift. ( Who was about to head out for a meeting.) And miss delivery again. If the gift cannot be delivered and I understand the legal obligations of not leaving alcohol unattended then a pick up point could organised perhaps? Beautiful gifts. Shocking delivery.
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Our friends were so happy with the gift and commented on how lovely it looked when it arrived. I spent at least 2 hours looking at different hamper sites before I settled on your one, was really happy with the range of products and reasonable price.
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Really happy with the service. My order was a last minute panic but was delivered even earlier than I had hoped which was great.
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I ordered at 4.30pm on Thursday and it was delivered at 11.30am the next day! Plus I received an email to advise it had been delivered. Exceptional service and beautiful products. I will definitely be shopping with you guys again :)
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Online ordering was a bit difficult to as selection categories were not streamlined.
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I ordered a small hamper for a business partner for delivery on Friday, 10 September it was a same day delivery unfortunately I was not emailed a receipt so as a result wasn't confident that my order processed as a result I contacted you guys for exclamation which was forthcoming and explained that the.com didn't work on my email address and everything else went perfectly
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Beautiful gift hampers! My friend absolutely loved it. Very speedy delivery too. Thank you :)
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It was an easy process to order on line and I loved how you kept me informed along the way with the whole process up until it was delivered. You delivered on time as promised which was excellent.The over all experience was great I would recommend you to my friends for sure. Thank you for great service.
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Very happy great service and great product :) thanks
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I really appreciate the lengths you went to in order to deliver my gift to my friend. I got the day wrong but you kindly resent the delivery at no extra cost and my friend even said that you were one of her favourite companies to use for gifts as well. Great experience!
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Really pleased with the purchase and delivery of this gift.
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- Your website was good; appealing to look through and easy to navigate. - Was very happy with the prompt delivery - ordered before midday and it was delivered later that day. - Loved receiving confirmation that the delivery had happened. Didn't know that was going to happen and was wondering if it had been delivered; so was very happy to get the text.
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Very happy to be informed that the driver had handed gift over to my son-in-law at 1.38 p.m,!
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I would have given all 10/10 but the hamper was delivered to our reception as directed in the notes. I had to go searching for it once I received the email saying it had been delivered.
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I was very impressed with the customer service communication regarding the delivery details.